Shipping policy
Shipping & Delivery
We want to make it as easy as possible to get your order. We also offer Free Shipping for orders $100 CAD or more.
We’ve worked hard to find suppliers who can offer fast shipping to Canada and the USA. As a Canadian company, more often our packages are sent using Canada Post. Parcel tracking is always provided to give you added peace of mind. This will be sent to you via email.
Order Processing & Shipping Estimates
Please note that some orders may arrive in multiple shipments as we ship from our Showroom, Warehouse, and at times directly to you through our suppliers in Canada and the USA.
Note: Your total delivery time is equal to Order Processing + Shipping Time
Estimated Shipping Times based on production location and ship-to country:
| Order Type | Ship-to Country | Order Processing | Shipping Time |
| In-stock items in our Showroom | Canada | 24 hrs. | 2-7 days |
| In-stock items in our Showroom | USA | 24 hrs. | 5-10 days |
| In-stock items at our Warehouse | Canada | 48 hrs. | 2-7 days |
| In-stock items at our Warehouse | USA | 48 hrs. | 5-10 days |
| Items stocked with Supplier | Canada | 72 hrs. | 2-7 days |
| Items stocked with Supplier | USA | 72 hrs. | 7-10 days |
Product Exceptions
As our Art Prints are made to order, they ship directly from our printer network and are shipped for free shipping regardless of your cart size. In general, they tend to be printed and shipped within 2-3 days and can take another 2-5 days to arrive based on the finished size and ship-to location.
Your Shipping & Delivery Questions Answered
If you have any questions or concerns, please visit our Contact + FAQs page or email us at sales@derrickdetails.com
